How to Order Online
1. Use the navigation links to help you find what you are looking for. More specific categories are found within these categories, which you can access by hovering and selecting from the dropdown menu. Alternatively you can enter in a specific search term in the search bar located in the top right hand corner of the website.
2. Once you have found an item you wish to purchase, click the ‘BUY’ button. By doing so you will next be sent to ‘Your Basket’ page where you can amend the quantity, and update your shopping bag before clicking ‘PROCEED TO SECURE CHECKOUT’.
3. You will next be redirected to our simple and secure 1 page checkout. If you are a returning customer please click the link on the top left of the page. If you are not a returning customer or do not wish to register your details with us, enter your delivery and payment details before reviewing the items in your order. Payments can be taken via Visa Debit, Visa Credit, MasterCard and PayPal. If you have any problems at any stage please email firstname.lastname@example.org
4. You can also enter any student or discount codes at this stage. If you wish to amend any of your order details click ‘Return To Bag’ or click the ‘back’ button in your browser to be taken back to ‘Your Basket’ page.
5. Click on ‘Place order now’ to complete your order. If required by your bank, you will be taken to a verification page where you will be asked to enter your secure password. Please do not refresh this page, as it can result in payment being taken more than once.
6. Your payment at order confirmation is subject to security checks and therefore is not confirmation of your order being completed. We will email you to confirm your order and dispatch of the item(s). Please see www.paypal.com for information on PayPal payments.
7. Please note that items may sell out during the shopping session, stock availability will be updated once you reach the checkout.
8. If you would prefer to purchase an item in person, please visit one of our London Shops, details of which can be found here.