Terms and Conditions

Please read our Terms and Conditions carefully before placing any orders on www.allycapellino.co.uk. By placing an order, you enter into an agreement with us and accept these Terms and Conditions. We may modify the Terms and Conditions from time to time. If you do not agree to any change to the Terms and Conditions then please immediately stop using the website. Any changes made after you have placed an order will not affect that order unless we are required to make the change by law.


The Ally Capellino online store only offers products that we have in stock and that are published on www.allycapellino.co.uk.

Register for an account to receive a regular news letter, early news of events or offers at Ally Capellino and to have first look at sale goods.

Your personal information is kept securely. Please refer to our privacy policy.

For UK customers prices are in GBP and include VAT. Shipping options are shown at checkout

Outside UK, standard delivery prices are shown in local currency and include any duties or taxes. Other, faster shipping options are available. Please note that the order will not be valid if we cannot confirm the billing and shipping addresses that you provide.

Ally Capellino accepts payments by credit or debit card as well as PayPal, Apple pay and google pay. The total order sum will be checked and reserved against your credit/debit card or marked as pending on your PayPal account until the time of dispatch from our warehouse.

You will receive an immediate online confirmation after the checkout, as well as an email confirmation of your order from Ally Capellino. Please check that all information is correct.

If you wish to make changes to your order, or if there are any mistakes in your registration then please email customercare@allycapellino.co.uk  calling +44 020 7073 7843 between the hours of 10am – 6pm GMT, Wednesday – Saturday

Express shipping is on working days (Monday to Friday)and should arrive within 1-2 days depending on distance.  Standard delivery may take up to 5-7  days for UK and EU and up to 10 days for ROW.  Delivery times are best estimates, and commence from the date of dispatch. Ally Capellino is not responsible for any delays caused by destination customs clearance processes, or courier delays due to adverse weather conditions etc.

Customers will be notified of any delivery that is delayed or not available for despatch as quickly as possible with the option to terminate the agreement, Ally Capellino will refund the customer the sum paid as quickly as possible.

The place of delivery is deemed to be the address that the customer has registered  or specified and goods are signed for unless the buyer has opted out of signing. After receiving please check the condition of the parcel and alert us and the carrier if there is damage.

You have the right to return your purchases within a period of 14 calendar days after the day of delivery of the goods. Items should be undamaged and unused, with all Ally Capellino labels and tags intact. Send using a signed for service to

‘Returns’ Ally Capellino, 9 Calvert Avenue, London E2 7JP

For returned goods we will refund the cost of the goods well as basic shipping cost, but you will be liable for return shipping and any taxes. Please advise shipper that the goods are being returned in order to avoid extra charges. Please keep proof of sending.

Refunds will be made using the same method as the original payment

Goods are faulty if they are received damaged or where a manufacturing fault occurs within 1 year of purchase. Please return them  with order number for a full refund.  This does not include heavy wear and tear.

Colours are shown as accurately as possible, but may vary on different web browsers or monitors.  Leathers used are generally Italian veg-tan with as little coating as possible. This means that there may be occasional slight scarring visible on the surface. Some veg tanned colours are a bit less stable in constant exposure to light and may start to show as browner than the original colour.

Likewise, waxed cottons have a tendency to fade with constant exposure to light and if this is a problem for you then please steer away from this material. Take note of care instructions for each fabric.

These Terms and Conditions and all disputes arising in connection with these Terms and Conditions or with the use of the website or with any purchase on the website shall be governed by British/English laws.  Ally Capellino may modify or amend these Terms and Conditions at any moment.

All rights, including copyrights at allycapellino.com and allycapellino.co.uk remain with Capellino Design Ltd. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without our permission.